MESSAGE FROM NATIONAL SERVICE HEAD

Customer service at Godrej Security Solutions is recognized as the Key building block, in building the brand and bonding with our consumers. We at Godrej Security Solutions believe that Customer Satisfaction & Delight are part of our brand DNA & hence have nurtured, invested and are constantly improving processes to achieve higher levels of satisfaction.

While consumer service has provided us with leading edge competitive advantage vis-Ã-vis competition, we encourage and respect escalations from customers. Whether you're looking for any services or would like us to solve a problem, you can contact us right here.

We are also accessible through our 24X7 Toll Free Helpline: 1800 209 9955 and Email ID: secare@godrej.com

We thank you for your patronage and wish you a brighter living.

Yours faithfully
National Service Head,
Godrej Security Solutions

Important Note: For queries related to Godrej Security Solutions, viz.: Safes, Strong Room Doors, Safe Deposit Lockers, Record Protecting Equipment, CCTV, Video Door Phones, Alarm systems and other Premises Security Solutions write to us on nshgss@godrej.com.

In the unlikely event, if your issue is related to a product / service of any other Division of Godrej & Boyce Mfg. Co. Ltd. The contact details of all our divisions are mentioned below

• For Appliances like Refrigerators, Washing Machines, Air Conditioners, Chest Freezers and Microwave refer website: www.godrejappliances.com
  • Email: smartcare@godrej.com

• For Home Furniture from Godrej Interio refer website: www.godrejinterio.com
  • Email Service Head: nsh.interio@godrej.com
  • Email Kitchen Head: kithead@godrej.com

• For Godrej Locks and Architectural Fitting systems refer website: www.godrejlocks.com
  • Email: locksmkt@godrej.com

Mobex Award 2018

Godrej Security Solutions wins a bronze at the Mobex Awards, 2018 for their Mother's Day Digital Campaign in the category of 'Mobile Advertising Excellence in Rich Media' where 'India's first voice enabled Mobile Banner' was activated.

Experts choice Awards, 2019

Godrej Security Solutions ranked No.1 by leading architects and designers under the Security Solutions Category at the Expert's Choice Awards, 2019.'The Experts' Choice' awards rank products and solutions brands in the building category. Twenty-four categories of products used by building industry professionals were ranked by leading architects and designers, the expert users.

ACEF Awards 2018

Godrej Security Solutions bags Gold in ACEF Awards 2018 for ''Effective use of Market Research '' category.

ACEF Customer Engagement Awards

Goldilocks- My Everyday Locker’ campaign wins two gold awards under the ‘Most Admired Online Media for Customer Engagement’– Creativity & Innovation award categories at 6th ACEF Customer Engagement Awards, April 29, 2017

Social Samosa

Godrej Security Solutions also won a Silver for the category 'Home & Living' in Social Samosa's Best Social Media Brand Award.

Prime Time Awards 2016

Goldilocks-Your personal Locker TV Campaigns won a bronze in the category- 'Best Creative Advertising-Single Ad or Campaign'

Digies Awards 2016

Godrej Security Solutions wins Gold in the website and social media category at Digies Awards 2016

FULCRUM Awards 2016

Goldilocks – My Everyday Locker’ Campaign: Best New Product Brand Built through PR at FULCRUM Awards 2016 Product Brand Built through PR at FULCRUM Awards 2016

PR Week Awards

Goldilocks wins Consumer Launch Campaign of the Year at PR Awards Asia 2016

Goa Fest 2014

One of india’s MOST AWARDED BRAND!

• 2 gold
3 silver
• 7 bronze

33 shortlisted entries 12 awards 15 creatives

Click on the links below to view the ads :
• TVC's
• Print
• Radio

Cannes Lions 2014

Bronze Lion received for the Press Campaign comprising three entries - House, Antique Store and Music Store

In the press category the only other metal from India was for P&G's Duracell Batteries campaign

GSS had 10 creative entries in Cannes this year in various categories including the award winning (ABBYs 2014) Television Commercials

Click on the links below to view the ads : Print

CMO Asia Award

GSS has been awarded with the CMO Asia Award 2014 – for the best integrated campaign for using digital to generate ROI targeting ‘early adopters’ of the category.

More than 12 countries were participating from the Asian region

MirchiKaan Award 2014

GSS has been awarded with the MirchiKaan Award 2014 - silver and bronze awards for 2 radio spots which were part of brand campaign

Campaign India Digital Crest Awards 2014

Shortlisted for two categories for two entries at the Campaign India Digital Crest Awards 2014 for the campaign targeting early adopters. Campaign India Digital Crest Awards celebrate excellence in Digital marketing.

Bronze at Spikes Asia 2014

Spikes is where Asia Pacific’s creative community comes together for a spectacular celebration of creativity in communications.

GSS had seven shortlists across categories like Outdoor, Print and Print & Poster Craft

Awarded in the print & outdoor category

Good Homes Award 2012

Received the Good Homes Award by Zee Business 2012 from Shri. Kamal Nath, Union Cabinet Minister for Urban Development

Goa Fest 2013

Received 3 medals, viz. Print Craft (Direct Marketing) with JWT :

World’s shortest Crime Thrillers
• Silver for Art Direction
• Bronze for Copywriting

Radio Craft with Leo Burnett: Bronze for Radio Spot

21 shortlists / nominations for awards in multiple categories

Super Brand 2012 - 2013

Awarded & recognized as a consumer ‘Super Brand 2012 - 13’
India’s most trusted brands

Super Brand is a property that researches brands that have maintained the highest standards of product integrity and brand development and that have worked hard to win consumer trust.

Godrej Security Solutions has been selected among the ‘top 5% consumer Superbrands’ across India

Power Brand 2012-2013

Awarded & recognized as a ‘Power Brand 2012– ’13
India’s most powerful brands

Power Brands is an annual property based on research with the consumers to select the most Powerful Brands in India

Star Brand - India 2012

Godrej Security Solutions - Star Brand -India
A list of the MOST IMPACTFUL BRANDS IN INDIA FOR 2012

Godrej Security Solutions received a score of 8.38 out of 10 making it the brand leader in the category of Security Solutions, placing it amongst the top 25% out of 400 brands shortlisted by ICMR comprising all categories.

Most Promising Brand

Recognized as one of the Asia’s Most Promising Brand

World Consulting & Research Corporation (WCRC), a global organization in consultancy and research, in association with KPMG have awarded this to Godrej Security Solutions at the Asian Brand and Leadership Summit held in Dubai in August 2013

Indian Power Brands

Godrej Security Solutions is Proud to be a Indian Power Brand for the year 2011-12. Power Brands is an annual property based on research with the consumers to select the most Powerful Brands in India.

Indian PowerBrands; is a research driven anthology of India's Most Powerful Companies, which are successfully taking on and beating their global competitors in their own unique ways. It is a one of a kind initiative exemplifying the Indian-born icons that have emanated as the ultimate benchmark of achievement and success and are aggressively and effectively re-writing the global business equations.

The ideology of this pristine project is to provide international brand strength and bring into spotlight India's most prolific and successful companies in order to augment their international brand identity, stability, sustainability and credibility. Indian PowerBrands is a holistic effort to spell out the strength of India Inc. and define the Indian global superpowers of the future.

Indian PowerBrands is the only book in its genre to be launched in London along with an International brand conclave attended by the crème-de-la-crème of the corporate world globally, thereby fortifying its international presence.

Super brand Award

Godrej Security Solutions has bagged the most coveted Superbrand status.

Godrej Security Solutions has been conferred as the only brand in the security industry to have been nominated and won the coveted Superbrand status for being the Best Brand in Security Systems.

The award conferred upon us is a reflection of our core values and the strong bond which we share with our customers in terms of providing comprehensive security solutions especially in the home and the electronic security category. Our range of comprehensive security solutions includes Fire & Burglar Resistant Safes & Vault Equipments, Banking & Automation Systems, Surveillance Systems, Access Control Systems, Video Door Phones & Alarm Systems, Home Safes and Premises Security Systems like Road Blockers, Tyre Killers, Under Vehicle Surveillance Systems, Bollards, Baggage Scanners, Metal Detectors, Explosive & Narcotic Detectors, Fencings, Turnstiles, Marine solutions etc. under the umbrella brand, 'Godrej Security Solutions'.

Effies 2011 (Bronze)

Godrej Security Solutions won the Effies 2011 (Bronze) for the ‘musibat kabhi bata kar nahi aati’ campaign, in the ‘consumer durables & others’ space. The EFFIES are the OSCARS of the advertising and marketing communications world. For this award, the recognition comes not only from the advertising industry, but also from the client and academicians. The awards received over 300 entries this year across award categories. Finally, there were only 3 entries shortlisted within the category that we have won.

Times Award

Godrej Secure bags the award of the most preferred brand for Home Security Solutions

Continuing the legacy for the second time in a row Godrej Secure has been conferred as the Best Brand in Security Systems by 360 degrees, a Times of India Group subsidiary, in the Smart Living Awards

The award conferred upon us is a reflection of the core values which drive our business decisions and also the strong bond which we share with our customers.

Smart Living Awards is an independent index that recognizes how strongly Indian house owners feel connected about India's most preferred brands in residential real estate and other house related products/ services.

Times Award

Godrej Secure bags the award of the most preferred brand for Home Security Solutions

Continuing the legacy for the second time in a row Godrej Secure has been conferred as the Best Brand in Security Systems by 360 degrees, a Times of India Group subsidiary, in the Smart Living Awards

The award conferred upon us is a reflection of the core values which drive our business decisions and also the strong bond which we share with our customers.

Smart Living Awards is an independent index that recognizes how strongly Indian house owners feel connected about India's most preferred brands in residential real estate and other house related products/ services.