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Since you are the user of Godrej Precision Equipment, the problem being faced by you will mostly not be of a serious nature.After studying the details submitted by you, our service engineer will contact you over phone for giving immediate advise in order to solve the problem.

In case a part is damaged, our engineer can advise you whether the same can be rectified or needs replacement.

In case; you are unable to diagnose the problem, our service engineer can visit you on chargeable basis to attend / resolve the problem.

Kindly fill the form below to report the problem –(For help in filling the form, click for examples)
*** Essential Information to give prompt response for quotation-mandatory

Machine Model Number  ***
Organization  ***
Machine Serial Number  ***
Nature of Problem  ***  
First Name  ***
Middle Name  
Last Name  ***
Address   ***  
City   ***
Pincode  ***
Telephone Number  ***  
Email Id  ***  



Mode of Payment can be by Cheque/ DD in Favour of Godrej & Boyce Mfg. Co. Ltd

Examples for explaining nature of problem

Example 1

PROBLEM: Clutch does not engage.
Description of action taken/points checked
  1. Condition of liners seen, found okay.

  2. Liners adjusted as per the gap given in the manual.

  3. Solenoid valve engages when power supply given.

Example 2

PROBLEM : Hydraulic press-brake ram does not come down.
Description of action taken/points checked.
  1. Hydraulic pump is rotating in the right direction.

  2. Oil level in m/c. checked, found okay.

  3. Suction filters checked for blockage, found okay.

  4. Pump's generating pressure checked, found okay.

The above examples will help you to understand as to how the problem can be explained and what preliminary checks could be carried out by you so that action can be taken fast and problem can get resolved quickly.

 
 

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